After we receive your return, our team will process it within 48 hours. Once your return has been verified, you will usually receive your refund within 7 days. After we initiate your refund, it still needs to be processed by your bank. Depending on which payment method you used, this can take a different amount of time.
In our returns portal you can choose how you would like to receive your refund. You can choose whether the refund should be made via the original payment method or a shop credit.
Duration of the return process:
- Shipping & processing: 5 -6 working days
- Immediate refund:
- RAVE Clothing Shop credit: immediately after processing the return
- Other refund options: '
- Apple Pay & Google Pay: max 14 working days
- PayPal: max. 5 working days
- Klarna: see below "Returns with Klarna"
- Credit/debit card: max. 14 working days